Refund policy

No Return and No Refund Policy

5.1 Due to the nature of our handcrafted taonga, all sales are final. We do not offer refunds, returns, or exchanges unless the item is proven to be defective or damaged upon arrival.

5.2 If your item arrives damaged, you must notify us within [X] days of delivery with clear photos of the damage and the packaging. We will work with you to resolve the issue.

5.3 We strongly encourage you to carefully review product descriptions, dimensions, and images before making a purchase.