Terms of service
**Terms and Conditions for Huia Taonga Tuku Iho**
Welcome to Huia Taonga Tuku Iho! By accessing or using our website and purchasing our taonga (treasures), you agree to abide by the following terms and conditions. Please read them carefully before making a purchase.
---
**1. General**
1.1 These terms and conditions apply to all transactions conducted through the Huia Taonga Tuku Iho online store. By placing an order, you agree to these terms.
1.2 Huia Taonga Tuku Iho reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website.
1.3 It is your responsibility to review these terms periodically to stay informed of any updates.
---
**2. Products**
2.1 All taonga sold through our store are handcrafted with care, and as such, variations in color, size, and design may occur. These differences are part of the uniqueness of each item and are not considered defects.
2.2 Product descriptions and images on the website are provided for informational purposes only. While we strive for accuracy, we cannot guarantee that all details are free from error.
---
**3. Pricing and Payment**
3.1 All prices are listed in NZD and include applicable taxes unless otherwise stated. Shipping costs are calculated at checkout and added to the total price.
3.2 Payment must be made in full at the time of purchase. We accept payments through Visa, bank transfer, Afterpay and other major payment methods.
3.3 Huia Taonga Tuku Iho reserves the right to change prices at any time without notice. However, prices at the time of purchase will be honored.
---
**4. Shipping and Delivery**
4.1 We ship within Aotearoa (New Zealand). Shipping times may vary depending on your location and the selected shipping method.
4.2 While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers or customs clearance processes.
4.3 Any customs duties, taxes, or fees incurred for international orders are the responsibility of the customer.
---
**5. No Refund Policy**
5.1 Due to the nature of our handcrafted taonga, all sales are final. We do not offer refunds, returns, or exchanges unless the item is proven to be defective or damaged upon arrival.
5.2 If your item arrives damaged, you must notify us within [X] days of delivery with clear photos of the damage and the packaging. We will work with you to resolve the issue.
5.3 We strongly encourage you to carefully review product descriptions, dimensions, and images before making a purchase.
---
**6. Intellectual Property**
6.1 All content on the Huia Taonga Tuku Iho website, including but not limited to images, text, and designs, is the intellectual property of Huia Taonga Tuku Iho and is protected by copyright laws.
6.2 You may not reproduce, distribute, or use any content from our website without prior written consent.
---
**7. Limitation of Liability**
7.1 Huia Taonga Tuku Iho is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2 Our total liability for any claim shall not exceed the amount paid for the product in question.
---
**8. Governing Law**
8.1 These terms and conditions are governed by the laws of New Zealand. Any disputes shall be resolved in the courts of New Zealand.
---
**9. Contact Information**
If you have any questions or concerns about these terms and conditions, please contact us at:
Huia Taonga Tuku Iho
Email: support@huiataongatukuiho.co.nz
Phone: 0224519953
Address: 107a Awapuni Road, Awapuni, 4010 Gisborne
Thank you for supporting Huia Taonga Tuku Iho. We appreciate your trust in our handcrafted treasures.